List of Services Offered by Nairobi County Goverment

by | Jun 20, 2016 | General Knowledge, Kenya Government | 0 comments

If you live in Nairobi, here below is a list of the services you can access at the Nairobi County Government at City Hall:

Lands, Physical Planning and Housing

  • Rating and Valuation
  • Property Management
  • Forward Planning
  • Development Control
  • Urban Design
  • Land Survey
  • Enforcement
  • Rental Housing Development & Management
  • Low cost Housing
  • Slum upgrading

Physical Location: City Hall, 2nd Floor


Email address:

Information, Communication and E-Government Sector

The Information, Communication and E-Government Sector functions include the following:

  • Automation of all County services in order to provide enhanced operational efficiency and effectiveness in service delivery;
  • Design and development of an interactive website through which information for public consumption can be uploaded thus provide a communication channel for exchange of views and opinions.
  • Implementation of recommendations contained in the ICT Transformation Roadmap that is anchored to County Integrated Development Plan;
  • Ensuring that the departments under the sector are aligned roles and responsibilities with the priorities and objectives set out in the Nairobi City County’s policies and plans;
  • Dissemination of public information and Public participation;
  • Development of county communications capacity and infrastructure;
  • County branding

Governor’s Office

County Executive Committee Member

Information, Communication and E-Government

City Hall

P.O.BOX: 30075-00100 NAIROBI

Email address:

Public Service Management

  • Human Resource Management
  • Appointment and Retirement
  • Training
  • Discipline
  • Salaries and records

Physical Location: City Hall, 2nd Floor, City Hall Annex, 2nd Floor



Education, Youth Affairs, Children Culture and Social Services

  • Nursery, Pre-primary Education (List of Schools)
  • Social, Family Welfare
  • Youth Affairs & Vocational Training
  • Community Development
  • Sports, Welfare & Recreation
  • Library Services
  • Culture and Heritage Affairs
  • Gender Affairs

Physical Location: City Hall Annex, 10th Floor


Email address:

Finance and Economic Planning

  • Procurement of goods & services
  • Stores
  • Revenue mobilization
  • Rates
  • Debt Collection
  • Accounting Services
  • Technical Services

Physical Location: City Hall, 4th Floor, City Hall Annex Mezzanine Floor

Telephone: 020-2177265

Email address:

Roads, Public Works and Infrastructure

  • Transportation
  • Engineering Survey
  • Roads construction and maintenance
  • Highways
  • Electrical
  • Structural Engineering
  • Architectural services

Physical Location: City Hall, 1st Floor, City Hall Annex 2nd Floor

Telephone: 0720941496

Email address:

Trade, Industrialization, Cooperative Development, Tourism and Wildlife

  • Markets (List of Markets including open air markets)
  • Trading services & Licensing
  • Betting Control & Licensing
  • Cooperative Development
  • Tourism

Physical Location: City Hall, 2nd Floor, City Hall Annex, Mezzanine Floor

Telephone: 020-2176467

Email address:

Agriculture, Livestock Development and Fisheries

  • Urban Agriculture
  • Food Security
  • Marketing
  • Animal Husbandry
  • Fish Farming

Physical Location: City Hall, 2nd Floor

Telephone: 0710537486

Water, Energy, Forestry, Environment & Natural Resources

  • Water & Sewage
  • Street Lighting
  • Parks & Open Spaces
  • Solid Waste Management

Physical Location: City Hall, 2nd Floor

Telephone:Chief Officer Environment-020-2226372

Director Environment-020-2073846

Email address

Health Services

  • Preventive, Curative and Protective, Reproductive health services through a network of over 80 health centers and three hospitals spread across the city.
  • Paternity Care
  • Public Health Inspectorate
  • Epidemiology and Disease Control
  • Building Occupation Certificate
  • School Health
  • Mortuary and Funerals
  • Nursing
  • Ambulance
  • Nutrition
  • Inoculation
  • Training

Physical Location: City Hall Annex, 3rd Floor,Room 305

Telephone: Chief Officer-Health Services  020-2025980

Email address: :

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