Telecommunication

What is the Paybill Number for Any Company? How to Look It Up

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In this article
  1. Method 1: Dial *234#
  2. Method 2: Use the M-PESA App
  3. Sources and useful links

Need the M-PESA Pay Bill number for a company, school, utility or SACCO? You don’t have to guess or rely on a number someone sent you on WhatsApp — Safaricom lets you look it up yourself and confirm it before you pay. Here are two reliable ways.

Method 1: Dial *234#

  1. On your Safaricom line, dial *234#.
  2. From the menu, select My M-PESA information.
  3. Select Business numbers.
  4. Type in the name of the business or organisation and confirm.
  5. The Pay Bill number is sent to you.

Method 2: Use the M-PESA App

  1. Open the M-PESA app and tap Pay, then Pay Bill.
  2. In the business-number field, start typing the company’s name. The app suggests matching Pay Bill numbers.
  3. Pick the right one and continue with the account number and amount.

Always check the name that appears before you enter your PIN. A genuine payment confirmation shows the correct business name (for example, the SMS should name the actual company). Fraudsters circulate fake Pay Bill numbers, so never pay a number you have not confirmed through one of the methods above.

You can also check what a transaction will cost before you pay — see our guide on Lipa na M-PESA charges.

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