Telecommunication
How to Unlock Your Airtel Kenya SIM Using a PUK Code
You typed the wrong SIM PIN three times and now your phone is asking for a “PUK”. Don’t panic, and please don’t start guessing. Your Airtel…
Telecommunication
Money
Services for Sending Money from Abroad to M-PESA in Kenya
International transfer providers can send money to a Kenyan M-PESA wallet on supported routes. They are not all walk-in M-PESA cash agents, and a service available…
Entertainment
How to Troubleshoot GOtv E48-32 Signal Problems
If GOtv displays E48-32 with a searching-for-signal message, start by checking the aerial connection and reception. A payment-related error needs a different remedy, so read the…
Telecommunication
Gmail Password Help: Account Recovery and Authorised Access
If you need access to Gmail, the right method depends on whose account it is and what permission you have. Google provides account recovery for an…
Banking
Prepaid Visa Card You Can Load With M-PESA: I&M Safari Card
I&M Bank currently offers the Visa Safari prepaid card, which can be loaded through M-PESA. It is a physical prepaid card for purchases and cash withdrawals,…
Money
How to Withdraw Money Sent from M-PESA to Airtel Money
Money sent from M-PESA to a registered Airtel Money wallet can be credited directly to that wallet. The old process of receiving a voucher and taking…
Insurance
List of Insurance Company Paybill Numbers
Paying your insurance premium by M-PESA is quick, but sending money to the wrong paybill is a headache nobody needs. Many insurers have merged, renamed or…
Telecommunication
List of Taxi Apps in Kenya
Ride-hailing apps have become the easy way to get a taxi in Kenya’s towns — you see the price before you travel and pay by M-PESA,…
Telecommunication
List of M-PESA Paybill Numbers for Universities in Kenya
Paying fees by M-PESA saves you the long bank queue, but only if you use the right paybill and account number. A lot has changed since…
Health
How to Pay SHA (Formerly NHIF) Using M-Pesa Paybill
NHIF is gone, but the paybill lives on. Since October 2024, the National Hospital Insurance Fund has been replaced by the Social Health Authority (SHA). If…
Smartphones
Lipa na M-PESA Charges: PayBill, Buy Goods and How to Check Fees
Lipa na M-PESA charges depend on whether you are paying a PayBill, a Buy Goods Till or making another type of transaction. A charge paid by…
Telecommunication
List of Airtel Kenya Shops
Airtel Kenya shops are where you go for SIM replacement, registration, Airtel Money help and other services that an agent can’t handle. Airtel has been expanding…
Kenya Government
How to Check the Status of Your Kenyan ID Application
Keep your waiting card or acknowledgement when applying for a Kenyan ID. Its reference helps the National Registration Bureau (NRB) identify your application and advise whether…
Smartphones
How to Check Bonga Points Data Bundle Balance
Turned your Safaricom Bonga Points into data and now wondering how much is left? Good news: data bought with Bonga Points sits in your data balance…
Telecommunication
How to Buy KPLC Tokens Using Your Mobile Phone
Lights went off and the meter is beeping at you? Good news: you don’t need to look for a vendor. You can buy Kenya Power (KPLC)…
Smartphones
How to Record Calls on a Supported Mobile Phone
Call recording depends on your phone, software, country or region and sometimes your carrier. Do not assume an Android app or an iPhone feature can record…
Smartphones
How to Create a Music Playlist on Your Mobile Phone
Making a playlist of your favourite songs on your phone is easy, and there is more than one way to do it depending on whether you…
Telecommunication
M-PESA: How to Send Money to Uganda, Tanzania and Rwanda
With M-PESA Global you can send money straight from your Kenyan M-PESA to a mobile wallet in Uganda, Tanzania and Rwanda (and several other countries). The…
Telecommunication
How to Send Money from Rwanda to Kenya Using MTN MoMo
MTN Rwanda lists Kenya among its outbound remittance destinations. Its published international-transfer shortcut is *182*1*3#, replacing the old *830# instruction in this article. What you need…
Telecommunication
How to Send Money from Tanzania to Kenya Through M-PESA
Vodacom Tanzania documents international transfers to Safaricom Kenya through M-PESA. Use its international-transfer menu rather than a domestic Tanzanian transfer. What you need You need a…